{"id":88,"date":"2026-07-06T17:40:34","date_gmt":"2026-07-06T17:40:34","guid":{"rendered":"https:\/\/tiddletotssoftplay.co.uk\/?page_id=88"},"modified":"2026-07-19T11:22:44","modified_gmt":"2026-07-19T11:22:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/tiddletotssoftplay.co.uk\/?page_id=88","title":{"rendered":"FAQS"},"content":{"rendered":"\t\t
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FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Have a question?<\/strong> We’ve answered some of our most frequently asked questions below to help make planning your event as easy as possible.<\/p><\/div><\/div><\/div><\/div><\/div>

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1. What areas do you cover? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We are based in Sheffield, South Yorkshire; however, we predominantly cover South Yorkshire, North Yorkshire, East Yorkshire, West Yorkshire and Derbyshire and can provide our services throughout the UK, with a small travel fee applicable outside of Sheffield.<\/p>

Areas we regularly cover include Sheffield, Rotherham, Doncaster, Barnsley, Chesterfield, Wakefield, Pontefract, Leeds, Huddersfield, Bradford, Batley, Pudsey, Harrogate, Halifax, Keighley, Selby, York, Kirklees, Roundhay, Worksop, Bakewell, Matlock, Leicester, Retford, Gainsborough, Mansfield, Nottingham, Loughborough, Lincoln and surrounding areas.<\/p>

If you’re unsure whether we cover your location, please get in touch, we’ll be happy to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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2. How do I book? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Booking is easy! Simply complete our enquiry form<\/a>, send us a message via WhatsApp or social media, or give us a call. We’ll confirm availability, discuss your requirements and guide you through the booking process.<\/p>

Your booking is secured once we receive a deposit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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3. Are You Insured? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we are fully insured and our equipment is regularly inspected and maintained to ensure it meets the highest safety standards.<\/p>

If your venue requires proof of our public liability insurance, simply let us know or provide the venue’s contact details, and we’ll be happy to send the required documentation directly to them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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4. Is the equipment cleaned before each hire? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! All of our equipment is thoroughly cleaned, sanitised and inspected before every hire to ensure it arrives in excellent condition. We take great pride in maintaining high standards of cleanliness and safety, so you can relax knowing everything is fresh, hygienic and ready for your little ones to enjoy.<\/p>

We do ask that all equipment is returned in a reasonable condition. While we don’t expect it to be spotless after use, excessive soiling or damage may incur an additional cleaning or repair charge in line with our Terms & Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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5. Can I customise my package? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolutely! We understand that every celebration is different, so we’re happy to help create a package that suits your event, space and budget. If you’d like to swap items, add extras or build a bespoke package, just get in touch and we’ll do our best to accommodate your request.<\/p>

You can choose your preferred colours, themes, personalisation and additional extras to create the perfect setup. Please see our Packages page for more information.<\/p>

Please note that all customisations are subject to availability, so we recommend booking as early as possible to avoid disappointment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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6. Do you set everything up? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. We take care of delivery, professional setup and collection, so you can relax and enjoy your event without any added stress.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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7. What ground can the bouncy castle go on for outside hire? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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FAQs Frequently Asked Questions Have a question? We’ve answered some of our most frequently asked questions below to help make planning your event as easy as possible. \u00a0 1. What areas do you cover? We are based in Sheffield, South Yorkshire; however, we predominantly cover South Yorkshire, North Yorkshire, East Yorkshire, West Yorkshire and Derbyshire […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-88","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/88","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=88"}],"version-history":[{"count":28,"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions"}],"predecessor-version":[{"id":419,"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/88\/revisions\/419"}],"wp:attachment":[{"href":"https:\/\/tiddletotssoftplay.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}